Политика доставки

Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered.

1) Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on weekends or public holidays.

Once your order has been shipped, you will receive an email with tracking information.

2) Shipping Methods & Delivery Times

Shipping options, delivery times, and costs depend on the destination and the shipping method selected at checkout.

  • Free standard shipping on orders of 2 or more items

  • Standard shipping: €4.90 (estimated delivery 2–5 business days)

  • Express shipping: €7.40 (estimated delivery 1–2 business days)

Delivery times are estimates and may vary due to carrier operations, customs clearance, or external factors beyond our control.

3) Shipping Costs & Currency

Shipping fees and prices are automatically calculated based on the customer’s location and may be displayed in different currencies.

Prices, shipping fees, and taxes may vary depending on destination country and local regulations.

4) Shipping Destinations

We ship to multiple countries. Available destinations, shipping methods, and rates are displayed at checkout based on the delivery address.

5) Tracking Information

All orders include tracking information, which is sent via email once the order has been dispatched.

Customers are responsible for monitoring the tracking status and ensuring availability to receive the delivery.

6) Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fee unless explicitly stated at checkout.

7) Incorrect Address & Failed Delivery

Please ensure that the shipping address provided is accurate and complete.

We are not responsible for delivery failures or delays caused by incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, reshipping fees may apply.

8) Delays & Force Majeure

We are not responsible for delays caused by circumstances beyond our control, including but not limited to customs processing, carrier delays, weather conditions, or force majeure events.

9) Contact Information

If you have any questions regarding shipping, please contact us at:

Email: support@spedstop.com